Still have questions?

We understand your time is valuable. That's why we've compiled a list of the questions we get most often for you to browse now or come back to later
Yes, it is possible. At Folk Maritime, we recognize the importance of accommodating our customers' preferences for personal container usage, provided that the container meets the specifications outlined by the International Organization for Standardization (ISO). We are equipped to facilitate such requests, guaranteeing compatibility with global transportation infrastructure and standards, including size, strength, and structural integrity. for more details please reach out to our sales team as there are some requirements behind it.
Folk Maritime offers a range of container types to accommodate diverse shipping needs: ● Standard Container of 20-foot for transporting general cargo. ● High Cube Container of 40-foot for transporting general cargo. ● Specialized Containers such as a Reefer High Cube of 40-foot for transporting perishable goods at controlled temperatures. ● Specialized containers of 40-foot such as open top and flat rack containers
To register with Folk Maritime, visit our website "Contact Us" page and fill out the form provided. Alternatively, you can reach out directly to our offices or designated booking agents listed on the website.
Visit our website "Schedules" page and select the appropriate option (Point-to-point, Vessel, Arrivals, and Departures). You can view the schedule from there and click "Get a Quote" Provide details about your cargo, including type, quantity, weight, dimensions, pickup, delivery locations, and any specific requirements. Please submit this information through our online quote request form or contact our customer service team via phone or email. We will promptly assess your needs and provide a customized quote tailored to your requirements.
The designated agents for our routes are listed on our website under the respective port locations. You can find this information on the "Our Routes" or "Schedules" page. Alternatively, you can contact our customer service team directly for specific details regarding designated agents for each route.
Visit our website's "Schedules" page and select the appropriate option (Point-to-point, Vessel, Arrivals, and Departures). You can view the schedule from there and click "Get a Quote." Provide details about your cargo, including type, quantity, weight, dimensions, pickup, delivery locations, and any specific requirements. Please submit this information through our online quote request form or contact our customer service team via phone or email. We will promptly assess your needs and provide a customized quote tailored to your requirements.
At Folk Maritime, ensuring the safety and compliance of our shipping operations is paramount. While we accommodate a wide range of cargo, certain items are prohibited from containerized shipping due to safety, regulatory, or operational reasons. Prohibited items typically include, but are not limited to: 1. Hazardous materials or dangerous goods that are included in our prohibited dangerous goods list. Please always refer to the list of prohibited and restricted cargo. 2. Illegal or illicit goods, including narcotics, counterfeit products, and items prohibited by law or international regulations. 3. Perishable goods that require specialized handling and temperature-controlled environments beyond the capabilities of standard containerized shipping. 4. Live animals, unless specific arrangements have been made for specialized transportation and handling. 5. Items that are fragile, valuable, or irreplaceable without appropriate packaging and insurance coverage. 6. Goods that are prohibited by international sanctions, trade embargoes, or export control regulations. We ask our customers to familiarize themselves with the list and ensure their shipment complies with all rules and guidelines for a hassle-free experience. Failure to comply could cause delays, fines, or penalties. For any inquiries regarding specific items or assistance in determining the suitability of cargo for containerized shipping, please get in touch with us via email at [add email address].
Safety and compliance are our top priorities at Folk Maritime, especially when transporting hazardous materials or dangerous goods. We accept bookings for such shipments according to our “Terms and Conditions” and strictly follow the International Maritime Dangerous Goods (IMDG) Code and local regulations. Therefore, all necessary permissions and documentation must be secured before shipment. The customer is responsible for ensuring that the intended route of the goods booked with us is feasible and in compliance with any operational or legal restrictions at the involved ports and terminals. To assist our customers in this regard, we maintain a regularly updated list of goods that are deemed unacceptable for shipment. For safety, legal, and operational reasons, Folk Maritime reserves the right to request additional documentation at any time and to decline any shipment of goods that are considered unacceptable, including dangerous goods. The customer is responsible for any associated costs, losses, or expenses resulting from the shipment of such goods. Regarding dangerous goods, customers must handle and declare all documents correctly per the IMO IMDG Code. Shipments of hazardous goods are subject to strict requirements, including declaration, labeling, packing, stuffing, and documentation, as stipulated by the latest amendment of the IMDG Code and relevant competent authorities. We require customers to provide forecast information at least 4-5 working days before loading, along with the necessary DG documents, such as the DG Manifest and DG Declaration, including container numbers, by the final Loading List. These documents should be submitted to our booking department and relevant agents at the port of loading and discharging. For any inquiries regarding the transportation of hazardous materials or dangerous goods, please get in touch with us via email at [add email address]. Dangerous Goods (DG) Handling: Customers must ensure accurate handling and declaration of DG documents in strict compliance with the IMDG Code. We emphasize the importance of providing DG documents well before loading on Folk Maritime vessels, and customers must submit forecast information and relevant documents within the specified timelines. For further assistance, please contact our dangerous goods department at Dgdesk@folkmaritime.com. As booking ID is not monitored from what I understood We need to add: - Agents at each port